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                CN
                Philip Nwachukwu from Nigeria

                Below are my comments on our interaction with RITAR in the past two or three years. This is given in confidence.

                Quality:

                The quality of RITAR batteries is good.

                Service:

                RITAR’s customer service is very good. Our account manager – Sally Huang is exceptionally good in customer care. In fact, she is one of the best Customer Service persons that I have ever worked with. She is very prompt in her responses, very consistent, knowledgeable, honest, passionate, persistent, and care for her company and customer.

                Pricing:

                The price of RITAR batteries is slightly above market average. RITAR need to be more competitive to gain more market share.

                Delivery time:

                RITAR keeps to delivery time schedules

                Technology:

                The battery technology is not different from what others adopt.

                Culture:

                I perceive RITAR as a customer-focused company.

                Thank you.

                Philip Nwachukwu

                From Nigeria


                +86-755-33981668